The portal we use to manage support on Medioest projects — and that companies can use for their own. An out-of-hours phone call becomes a ticket on its own, via AI Receptionist.
Every maintenance or support intervention goes through here: a ticket opened, assigned, tracked to closure — never a phone call that gets lost.
What it includes
- Ticket opening
- Priorities and statuses
- History and reports
- Integration with AI Receptionist for out-of-hours calls
How to buy it
- As a subscription
Included in support contracts; available as a standalone subscription.